There will be many situations on your health journey which require help of a legal nature. Take the time to find out what your rights and options are before making important decisions about your health care or your financial future.

The services listed below will be a starting point to access the right information.

If you are concerned about the health care provided to you or to make a complaint about a health service or provider, contact the Health Complaints Commission, which is located in each state.
To access the contact details of the Commission in your state, please click here:
Health Complaints Commissions in Australia.

Private Health Insurance Ombudsman (PHIO)

Is an independent service which receives and investigates health insurance problems and enquiries.
Phone: 02 8235 8777.
Complaints hotline: 1800 640 695
www.phio.org.au

National Legal Aid

Offers legal advice and information through eight independent Legal Aid Commissions, one in each state. For contact details of your nearest Legal Aid Commissioner log onto the NLA website.
www.nla.aust.net.au

Legal Advice Line

If you are experiencing an urgent legal problem, you can access a qualified and registered solicitor via the telephone at short notice. Costs are $5 per minute.
Phone: 1300 728 200