Privacy Policy
Our Commitment
Pushpull Medical Pty Ltd (ACN 118 493 431) (Pushpull) is committed to providing you with the highest levels of professional service. This includes protecting your privacy in accordance with the Privacy Act 1988 (Privacy Act).
Pushpull will take all reasonable steps to protect the privacy of the Personal Information that we collect, store, use or disclose. This Privacy Policy sets out how we intend to do so. This Policy applies to all customers, suppliers and prospective employees but does not apply to current or former employees of Pushpull who provide us with their Personal Information.
What is Personal Information?
Personal Information is any information that can be used to identify you. This includes any Personal Information or opinions about you, whether true or not, no matter how the information or opinions are recorded.
Some Personal Information can be categorised as “sensitive information”. Sensitive information includes, but is not limited to, information about your health, race or ethnic origin, political or religious beliefs, membership of a trade union or association, or criminal record. We will not disclose your sensitive information without your consent, unless there is a need to disclose such information in accordance with the Privacy Act or to comply with any other legislation.
Why do we collect Personal Information?
We collect and use Personal Information when considering making offers to job applicants and prospective employees or for employment purposes.
Collection of Personal Information
Pushpull collects Personal Information necessary to lawfully and ethically carry on its business or to recruit future employees.
If you would like to access any of our services on an anonymous basis, please inform us. If this is possible and lawful, we will take all reasonable steps to comply with your request. However, we may not be able to supply our goods or services if you do not provide us with the requested Personal Information.
What Personal Information do we collect and use?
Personal Information that we collect and use may include your name, position, date of birth, current address, facsimile numbers, email address, telephone numbers, next of kin, tax file number, proof of eligibility to work in Australia, education details, Australian Business Number, bank details, business references, financial details, marital status, details about your business, and drivers licence number.
The Personal Information that we collect and hold usually falls into one of the following categories:
• Personal Information, including name and contact information of persons consenting to receive information, marketing or other promotional material on their or their employer’s behalf;
• information and opinions from referees of prospective employees; or
• Personal Information about our customers or their officers, employees or agents, in the course of entering into terms and conditions of sale and related documentation including any guarantee or credit and trade reference check.
We will not use your Personal Information in a manner contrary to the Privacy Act or this Policy, nor for any purpose for which you would not reasonably expect us to use your Personal Information.
Updating Personal Information
We will take all reasonable steps to ensure that the Personal Information that we hold is accurate and up to date. If you feel that information we hold about you is not accurate or up to date, or your details have or are about to change, please inform us and we will correct or update your Personal Information.
How do we collect Personal Information?
Where possible, we collect your Personal Information directly from you. If you feel that any of the information that we are requesting from you is not information that you wish to provide, please feel free to raise this with us.
In some situations we may also obtain Personal Information about you from a third party source. If we collect information about you in this way, we will take reasonable steps to contact you and ensure that you are aware of the purposes for which we are collecting your Personal Information and the organisations to which we may disclose your information, subject to any exceptions under the Privacy Act.
When do we disclose your Personal Information?
We will use and disclose your Personal Information for the purpose for which it was collected. We may also use and disclose it for related or ancillary purposes such as for the development and marketing of new product lines.
For the purposes referred to in this Policy we may disclose your Personal Information to:
• your referees;
• your former employers;
• credit agencies;
• our professional advisors including our accountants, auditors and lawyers;
• our related companies’ and
• our contractors and suppliers.
Do we send information overseas?
We do not usually send Personal Information out of Australia. If you need us to send information to another country we will do so only with your consent. If we are otherwise required to send information overseas we will take measures to protect your Personal Information. We will protect your Personal Information either by ensuring that the country of destination has similar protections in relation to privacy or that we enter into contractual arrangements with the recipient of your Personal Information to safeguard your privacy.
Access to and correction of your Personal Information
You have a right to access and copy your Personal Information, subject to certain exceptions provided for in the Privacy Act. If you would like to access your Personal Information please follow the procedures set out in our Access Policy. For a copy of our Access Policy, please contact us.
Security of your information
We will take all reasonable steps to secure your Personal Information and ensure that all Pushpull staff are bound by obligations of confidentiality. All electronic information is protected by various security measures and access to information and databases is restricted to Pushpull staff that need access to the information in order to perform their duties.
Complaints
We have a Complaints Policy for dealing with your privacy complaints. The purpose of the Policy is to ensure that any person that has a complaint with the way their Personal Information is collected, used, disclosed, stored or administered may lodge a complaint under the Complaints Policy. All complaints will be treated seriously and dealt with promptly. The Complaints Policy is our way of ensuring your privacy concerns are raised and addressed promptly. For a copy of our Complaints Policy, please contact us.
Our website
A person may use our website anonymously but any Personal Information which a person chooses to submit to us will be treated in accordance with this Policy.
Our internet service provider may record details of visits to our website and when visiting our website your visit may be logged and the following information may be collected and disclosed in accordance with the terms of this Policy:
• the visitor’s server address, domain name and browser type;
• the date and time of the visit to the site;
• the pages accessed and the documents downloaded;
• the previous website visited;
• the user’s operating system; and
• the links followed from other sites to get to the current site.
How to contact us
If you would like more information on privacy or have any questions in relation to this policy please contact us.
We can be contacted by telephone, mail or facsimile as follows:
Pushpull Medical Pty Limited (ACN 118 493 431), 123 Clarence Street, Sydney NSW 2000 Telephone: +61 2 9262 3315 Facsimile: +61 2 8823 9401
We reserve the right to review, and if necessary, change this Policy.
31 January 2008